Privacy Policy

1. Introduction

Old Salt Millwork ("we", "our", or "us") is committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard information submitted through our website or shared while discussing cabinetry and millwork services.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name and contact details (email address, phone number)
• Project location and neighbourhood
• Project type, scope, budget range, and timeline
• Details you share about your home and design goals

Automatically Collected Information

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on our site
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Respond to your project inquiries and arrange consultations
• Scope, plan, and deliver your design and renovation project
• Communicate with you about your project
• Improve our website and services
• Send occasional studio updates (with your consent)
• Prevent fraudulent activity and protect against spam

4. Google reCAPTCHA

We may use Google reCAPTCHA to protect our forms against spam and abuse. reCAPTCHA collects hardware and software information and sends it to Google for analysis. Your use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

5. Email Communications

When you submit an inquiry, we use SendGrid (Twilio) to send email notifications. Your email address and submitted information are transmitted through SendGrid's servers for this purpose. We do not use your email for marketing unless you have explicitly opted in.

6. Data Sharing

We do not sell, trade, or rent your personal information. We may share your data only with:

• Service providers who assist in our operations (e.g., email delivery)
• Trusted trades and contractors involved in delivering your project, where necessary
• Legal authorities when required by law or to protect our rights

7. Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

9. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for data processing
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the details below.

10. Cookies

Our website uses essential cookies required for site functionality, including session management for our administration area. We do not use tracking or advertising cookies. Third-party services such as Google reCAPTCHA may set their own cookies as described in their respective privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: